1. Transportation (The type of vehicle used will base on the number of guests on the day.).

2. Hotel (Nights is less a day of tour days).

3. Bilingual tour guide or driver-guide.

Know Before You Book

1. Customer under 18 years old MUST be accompanied by at least one adult. In consideration of the guest safety, pregnant women are only allowed to join the tour if pregnant for 24 weeks or less by the end of the trip.

2. Please be sure to provide accurate and complete information upon booking. This includes name, gender, valid contact information (preferably a mobile phone), accurate flight information, tour location, etc., This helps to avoid any errors upon the reservation because errors affect travel. Any losses due to inaccurate or invalid information will be at your own cost and the company will not be held responsible. 

3. Hotels have different room types, such as a King/Queen size beds or two double size twin beds. The maximum number of people who can legally stay in a room is 2 to 4 people. In addition, each hotel has a different method of charging the deposit, which requires the cooperation of the guests according to regulations. Please be noticed that most of the deposit collection and refund is handled by credit card. JUPITER LEGEND Corporation and Ctour Holiday guarantee the number of rooms for guests but does not guarantee the specific room type and location. Hotel check-in time is usually after 15:00.

4. This tour does not accept any City Pass or your own tickets for any of the attractions. Tour attraction admission charges and meal expenses are subject to change at any time without notification. Any purchased ticket cannot be refunded for lower prices.

5. JUPITER LEGEND Corporation and Ctour Holiday have the right to make appropriate adjustments to the itinerary under the conditions of facilitating the operation for the tour group. This, however, will not reduce the items that should be included in the itinerary.

6. During the actual trip, the tour guide or driver has the right to appropriately adjust the tour sequence, stay time or assembly time of scenic spots according to the weather, traffic, and other conditions to ensure the smooth progress of the trip.

7. If any scenic spots are temporarily closed, including on certain holidays, the tour guide will make appropriate adjustments based on the actual situation, which may include viewing from the outside or substituting with another attraction to maintain the richness of the itinerary. Please note that the opening hours and capacity limits of certain attractions and national parks may change from time to time due to health concerns. Should such changes affect the itinerary, they will be considered force majeure. We appreciate your understanding.

8. Children under the age of 8 require a booster seat in order to participate in the tour group. JUPITER LEGEND Corporation and Ctour Holiday provide the rental service for $10.00/person/day. Please make a request when booking the itinerary so that we may have the booster seat ready in advance. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel, and the fee can be refunded to the guest.

9. Normal health conditions are required to participate and enjoy our full itineraries. Contact us for specific policies or information regarding passengers with disabilities and the handicapped who do need to provide advance notification to make a reservation. JUPITER LEGEND Corporation and Ctour Holiday do not guarantee a wheelchair lift-equipped bus and/or seating availability to disabled passengers without prior notification and approval.

10. We may alter these terms and conditions from time to time and post the new version on our agents’ website. It is your responsibility to check the [Terms & Conditions] on their website regularly and prior to making a reservation. Unless specifically stated otherwise herein or required by law, JUPITER LEGEND Corporation shall not be liable for any consequential, compensatory, indirect, incidental or punitive damages arising out of or in connection with the performance of its obligations under these terms and conditions.

11. Due to the continuous rise in fuel prices leading to a sharp increase in vehicle operating costs, effective for all tours departing on May 18, 2026, a transportation surcharge of $5 per person per day will be applied to our escorted tour products. The fee will be collected by tour guides during the trip.

Notes:

1）No fuel surcharge will be charged on the day of airport pick-up or take-off when no any other itinerary is scheduled.

2）The surcharge is waived on days without transportation services. For instance, guests taking resort shuttles to theme parks in Florida tours, or full-day train itineraries with no tour guide or coach services included.

Know Before You Go

1. The maximal waiting time for any late passengers is 10 minutes beyond the meeting time announced by the Tour Guide. While JUPITER LEGEND Corporation makes every effort to provide on-time service, it does not guarantee to arrive at or depart from any point.as a specific time, which may be affected by any number of factors including weather, traffic, strikes, government shutdowns, war or terrorist attacks, or mechanical prob- lems. JUPITER LEGEND Corporation is not liable for any inconvenience or expense caused as a result of such a delay, not liable for the expense of connecting air or train or bus service missed as a result of a delay and not liable for any other travel expense caused as a result of a delay.

2. JUPITER LEGEND Corporation and Ctour Holiday reserve the right, when operating conditions require, transferring passengers from one vehicle to another en route.

3. The following documents are recommended to make your check-in process smooth: A valid photo ID is required to board the bus; We recommend you bring a copy of the email confirmation to board the bus.

4. This product is a group activity. If you choose to leave the group, please inform in advance, and obtain the consent of the tour guide. You need to sign the departure agreement form and the unfinished part will be regarded as your own abandonment. The group fee will not be refunded.

5. Gift items in the itinerary that cannot be given away due to force majeure factors such as traffic and weather conditions or personal reasons may be subject to change. Please understand that the fees will not be refunded.

6. Smoking is prohibited aboard the bus in accordance with Federal law and prohibited in most hotel rooms. Customers are responsible for any penalty charged by the hotel in a non-smoking room at least $250 per night.

7. Pets and animals are not allowed on the vehicle.

8. Only for products with airport pick-up service: only one pick-up service within the free pick-up time range is provided for each order. If it is impossible to arrange due to weather and flight delay, etc., please pay for your own transportation costs.

9. Emergency contact: (Toll Free) +1(866)585-8747.

1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee. 

2. Cancellation & Re-schedule Policy:

    a.  More than 15 days prior to departure date (EST): Free cancellation with full refund. Please reconfirm the penalty for the added hotel or flight ticket.

    b.  Less than 14 days but 8 days prior to departure date (EST): 50% of total purchase amount can be refunded.

    c.  Less than 7 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund. 

    d.  Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.

    e.  If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.

3. Regarding the "buy two get two free" promotion, the Cancellation & Re-schedule Policy for the third and fourth roommates who will be given away for free are as follows:

   a.  Early cancellation: If the first two guests participate in the group as usual, if the third and fourth guests who participate for free in the same room request to cancel their seats more than 7 days before the departure, they can enjoy free cancellation without any penalty.
   b.  Temporary cancellation within 7 days before departure: If the first two guests participate normally, and the third and fourth guests who participate for free in the same room cancel within 7 days before the departure, or if they do not show on the day of departure, we will charge a penalty of 50% of the original price of a room for two people for each temporary cancellation.
   c.  If the penalty is temporarily cancelled within 7 days before departure but not paid in full, or if it is NO SHOW on the day of participation, we will collect the above-mentioned penalty amount from the first and second participating guests in the order on the day of participation. If customers of the same order refuse to pay, it will be considered as unpaid group payment, and our company has the right to cancel all reservations for that order.