Xel-Ha 1 Day Tour

Departure date

Daily Departure
2026 High Seasons: 07/01-08/15, 12/26-12/31
Sales prices vary according to regular and peak seasons, please click on the specific date to view the specific price.
minimum 1 people.

Itinerary

Route

Cancún → Cancún

Duration

1 day / 0 nights 1 day plan

Services

Vehicle

Itinerary order may change based on departure date and local conditions. Final arrangements follow the guide on the tour day.

D1Xeh – Ha Park

Xel-ha is known as one of the best and biggest natural attractions of Mexico. It may be the world’s biggest natural aquarium, where visitors can spend hours of fun and adventure with amazing colorful fish in its crystal-clear waters. It is one of the most exciting experiences to live while you visit Cancun. Here, you will enjoy lunch at an open bar, and you will have the opportunity to swim in one of the largest natural aquariums in all over the world. If snorkeling is your passion, this is the place for you! Find yourself surrounded by hundreds of rainbow-color fishes, stingrays, and turtles that have made Xel- Ha their home and immerse yourself in this fascinating world! An adventure with great food and drinks included at all bars and restaurants, a great experience which includes epic fun and lots of family moments worth remembering forever!

Depart from hotel: 6:30am-7:30am. Please click the blue font to view the specific boarding time, and contact customer service to confirm the specific departure time.

Tour Inclusions：

1. Round trip transportation 2. Access to Area Plus facilities 3. Use of snorkeling equipment 4. 1 Buffet lunch including 1 beer and unlimited beverages (soft drinks, flavored waterand coffee) while consuming food 5. Shows, exhibitions, and cultural tours6. Water activities in the underground river 7. Access to beaches, bays, and natural pool 8. Life jackets 9 Lounge chairs, hammocks and rest areas 9. Safety bag service during the river journey 10. Restrooms, dressing rooms and showers 11. Show "Xcaret Mexico Espectacular", a musical journey through the history of Mexico 12.Parking

Tour Exclusions：

1. Swim with dolphins 2.Snuba 3. Sea trek 4. Sky rider 5. Beers

6. Tips 7. Spa services 8. Other optional activities 9. Souvenirs

What to bring

1. Comfortable Clothes 2. Comfortable Shoes 3. Insect Repellent (Biodegradable) 4. Sunscreen Lotion (Biodegradable) 5. Swimming Suit 6. Towel 7. Sunglasses 8. Hat 9. Extra Cash (Pictures, Souvenirs, Tips & Personal Expenses) 10.Waterproof Camera

Fees

Included	Extra expense
1. Lunch, drinks (Buffet Lunch in the park). 2. Tickets for the attractions mentioned in the itinerary. 3. English Spanish bilingual leader. 4. Luxury air-conditioned car hotel pick-up and drop-off, toll fee.	1. Insurance. 2. Entrance fee for paid attractions in the park (e.g. scuba diving, playing with dolphins, etc.) 3. Private fees (such as Xel-Ha Park purchase photos, laundry, phone, shopping, etc.) 4. Anything apart from the cost included.

Add-ons

Optional add-ons are available in the booking panel above, where priced add-ons update the estimate and request-only add-ons are saved with your booking details.

Item	Price	For	Note
[Fifth person or more] Cancun Punta Blanca/Puerto Morelos/Playa Del Carman Paid pick-up and drop off services	CA$20.70	All	—
[First Four] Cancun Playa Del Carman Round-trip pick-up and drop off	CA$193.20	All	1-4 people will need to pay an additional $140 round-trip transportation fee. Starting from the 5th person, an additional $15 will be added for each additional person
[First Four] Cancun Punta Blanca/Puerto Morelos Round-trip pick-up and drop off	CA$138.00	All	1-4 people will need to pay an additional $100 round-trip transportation fee. Starting from the 5th person, an additional $15 will be added for each additional person

Pickup & drop-off

Pickup

Cancun: Hotel Lobby (6:30am-7:30am)

Detailed information refers to "specific boarding time".

Booking policies

P00000642

1. Lunch, drinks (Buffet Lunch in the park).

2. Tickets for the attractions mentioned in the itinerary.

3. English Spanish bilingual leader.

4. Luxury air-conditioned car hotel pick-up and drop-off, toll fee.

1. Customer under 18 years old MUST be accompanied by at least one adult.

2. The itinerary will be subject to traffic and weather.

3. In case of attraction closures (due to holidays or construction, etc.), the leader may make some necessary changes to the itinerary accordingly.

4. This tour does not accept any City Pass or your own tickets for the attraction. Passengers who take this tour need to purchase admission tickets from tour escort on the departure date. Otherwise, we will stop providing services on the day.

5. We make every effort to provide on-time service, it does not guarantee to arrive at or depart from any point as a specific time, which may be affected by any number of factor including weather, traffic, strikes, government shutdowns, war or terrorist attacks, or mechanical problem.

6. Please reach the departure point on time and follow the arrangement of a tour escort.

7. Before doing an individual activity or leaving the group, please get the agreement of the tour guide.

8. Please inform hotel name, location and contact details when booking.

9. Guests should be waiting for tour leader in the hotel lobby at the designated time.

Travel tips

1. This trip mainly involves water activities. Please prepare your swimsuit, towel and other suitable equipment in advance.

2. To protect the ecology, the park only allows the use of sunscreen containing titanium dioxide and zinc oxide.

3. Cancun has a tropical marine climate and is infested with mosquitoes. Please bring your own effective mosquito repellent.

4. XEL-HA Park opening hours: Monday to Sunday 08:30-18:00.

5. Children aged 4 and below can enter for free. (Both children who are exempt from the ticket and children who purchase the ticket are required to present relevant proof).

6. Children under 1.30m but under 12 years old must present their ID card to prove their age.

7. It is strongly recommended that you arrive at the designated meeting point on time. The company will not be responsible for any financial losses that may be caused by guests being late and unable to participate in the tour.

Cancellation Policy

1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee.

2. Cancellation & Re-schedule Policy:

a. More than 30 days prior to departure date (EST): Free cancellation with full refund.

b. Less than 29 days but 23 days prior to departure date (EST):

Cancellation: 50% of total purchase amount can be refunded;

Re-schedule: 70% of total purchase amount can be refunded.

c. Less than 22 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund.

d. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.

e. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.