1. Professional tourist vehicles;

2. Professional Chinese and English speaking driver and guide services;

3. Hotel accommodation included in the itinerary;

4. Breakfast as listed in the itinerary.

Know Before You Book

1. Customer under 18 years old MUST be accompanied by at least one adult.  If the order includes children, please make sure to note and inform them of their age in advance when booking the itinerary, otherwise fees will be charged on-site according to adult standards. In consideration of the guest safety, pregnant women are only allowed to join the tour if pregnant for 24 weeks or less by the end of the trip.

2. Please be sure to provide accurate and complete information upon booking. This includes name, gender, valid contact information (preferably a mobile phone), accurate flight information, tour location, etc., This helps to avoid any errors upon the reservation bookings because errors affect travel. Any losses due to inaccurate or invalid information will be at your own expense and the company will not be held responsible. 

3. Hotels have different room types, such as a King/Queen size beds or two double size twin beds. The maximum number of people who can legally stay in a room is 2 to 4 people. According to the requirements of some hotels, each group of guests must bring at least one credit card or debit card that can be used at the destination for check-in procedure. If there is no personal consumption, the hotel will refund the deposit to the card within 7-14 working days after check-out. JUPITER LEGEND Corporation and Ctour Holiday guarantee the number of rooms for guests but does not guarantee the specific room type and location. Hotel check-in time is usually after 15:00.

4. This tour does not accept any City Pass or your own tickets for any of the attractions. Tour attraction admission charges and meal expenses are subject to change at any time without notification. Any purchased ticket cannot be refunded for lower prices. 

5. JUPITER LEGEND Corporation and Ctour Holiday have the right to make appropriate adjustments to the itinerary under the conditions of facilitating the operation for the tour group. This, however, will not reduce the items that should be included in the itinerary. 

6. During the actual trip, the tour guide or driver has the right to appropriately adjust the tour sequence, stay time or assembly time of scenic spots according to the weather, traffic, and other conditions to ensure the smooth progression of the trip. 

7. If any scenic spots are temporarily closed, including on certain holidays, the tour guide will make appropriate adjustments based on the actual situation, which may include viewing from the outside or substituting with another attraction to maintain the richness of the itinerary. Please note that the opening hours and capacity limits of certain attractions and national parks may change from time to time due to health concerns. Should such changes affect the itinerary, they will be considered force majeure. We appreciate your understanding.

8. Children under the age of 8 require a booster seat in order to participate in the group tour. JUPITER LEGEND Corporation and Ctour Holiday provide the rental service for $10.00/person/day. Please make a request when booking the itinerary so that we may have the booster seat ready in advance. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel, and the fee can be refunded to the guest. 

9. Normal health conditions are required in order to participate and enjoy our full itineraries. Contact us for specific policies or information regarding passengers and the handicapped with disabilities who do need to provide advance notifications to make a reservation. JUPITER LEGEND Corporation and Ctour Holiday does not guarantee a wheelchair liftequipped bus and/or seating availability to disabled passengers without prior notification and approval.

10. In order to make your trip more complete, pleasant, and smooth, we strongly recommend that you choose to book event tickets, catering packages, etc. when making your order. Please be aware that we do not provide any additional booking services within 7 days before the departure date or during the tour. 

11. The price in the system is US dollars which includes tax. If you need to pay in CAD dollars, all CAD dollar prices do not include 5% GST. 

12. We may alter these terms and conditions from time to time and post the new version on our agents’ website. It is your responsibility to check the [Terms & Conditions] on their website regularly and prior to making a reservation. Unless specifically stated otherwise herein or required by law, JUPITER LEGEND Corporation shall not be liable for any consequential, compensatory, indirect, incidental, or punitive damages arising out of or in connection with the performance of its obligations under these terms and conditions.

13. Due to the continuous rise in fuel prices leading to a sharp increase in vehicle operating costs, effective for all tours departing on May 18, 2026, a transportation surcharge of $5 per person per day will be applied to our escorted tour products. The fee will be collected by tour guides during the trip.

Notes:

1）No fuel surcharge will be charged on the day of airport pick-up or take-off when no any other itinerary is scheduled.

2）The surcharge is waived on days without transportation services. For instance, guests taking resort shuttles to theme parks in Florida tours, or full-day train itineraries with no tour guide or coach services included.

3）For US-Canada cross-border tours, fuel surcharges will be charged based on actual travel regions: USD 5 per person per day in the US, and CAD 5 per person per day in Canada.

Know Before You Go

1. The maximum waiting time for any late passengers is 10 minutes beyond the meeting time announced by the Tour Guide. While JUPITER LEGEND Corporation makes every effort to provide on-time service, it does not guarantee to arrive at or depart from any point at a specific time. This could be affected by a number of factors including weather, traffic, strikes, government shutdowns, war or terrorist attacks, or mechanical problems. JUPITER LEGEND Corporation is not liable for any inconvenience or expense caused as a result of such a delay. They are not liable for the expense of connecting air or train or bus services missed as a result of a delay and are not liable for any other travel expense caused as a result of a delay.

2. JUPITER LEGEND Corporation and Ctour Holiday reserve the right, when operating conditions require, transferring passengers from one vehicle to another in route. 

3. The following documents are recommended to make your check-in process smooth: A valid photo ID is required in order to board the bus. We recommend you bring a copy of your email confirmation to board the bus as well. 

4. This product is a group activity. If you choose to leave the group, please inform in advance, and obtain the consent of the tour guide. You need to sign the departure agreement form and the unfinished part will be regarded as your own abandonment. The group fee will not be refunded. 

5. Gift items in the itinerary that cannot be given away due to force majeure factors such as traffic and weather conditions or personal reasons may be subject to change. Please understand that the fees will not be fully refunded. 

6. Smoking is prohibited aboard the bus in accordance with the law and prohibited in most hotel rooms. Customers are responsible for any penalty charged by the hotel in a non-smoking room at least CAD$300 and more per night. 

7. Pets and animals are not allowed on the vehicle. 

8. Only for products with airport pick-up service: only one pick-up service within the free pick-up time range is provided for each order. If it is impossible to arrange due to weather and flight delay, etc., please pay for your own transportation costs.

9. Emergency contact: (Toll Free) +1(866)585-8747.

Starting January 1, 2026, 11 national parks in the United States will implement an additional admission fee policy for non-U.S. residents (Please click the blue text to view). When entering these national parks, park staff may verify visitors' identities on-site. U.S. residents are required to carry valid identification documents, such as a U.S. passport, driver's license, or green card, for verification.

Notes:

1. Paid tour fee will NOT be refunded in the case of no-shows on the day of departure.

2. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.

3. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.

4. In the event of weather, war, strikes and other force majeure that make it impossible to tour, Jupiter Legend will try its best to protect the safety of guests and their property. Jupiter Legend reserves the right to cancel or adjust part or all of the itinerary, and will not bear any direct or indirect responsibility caused by force majeure. The paid tour fee is non-refundable.

1. If you hold a U.S. or Canadian passport: You must bring a valid U.S. or Canadian passport.
2. If you hold a U.S. permanent resident document: You must bring a valid passport and U.S. permanent resident document (green card). Make sure your U.S. permanent resident ID is valid and carry it with you at all times.
3. If you do not hold the above documents: Please prepare the corresponding travel visa in advance according to the instructions of the U.S. Customs and Border Protection (CBP). For details, please visit: https://www.cbp.gov
Note:
1) If the U.S. tourist visa you hold is in an expired passport, but the visa itself is still valid, please travel with your new valid passport and your old passport, and use the valid visa for U.S. travel.
2) Starting from November 29, 2016, all individuals holding Chinese passports and holding B1/B2, B1 and B2 visas with the longest validity period (ten years) must complete valid EVUS registration before traveling to the United States. Passengers who have not completed EVUS registration will not be able to obtain a boarding pass or enter the country through land ports. For details, please visit: https://www.evus.gov